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About Us  Joy Caldwell is a business owner, software entrepreneur, and an enthusiastic and experienced speaker, with 20 years experience as an Office Manager and Administrator for medical and educational facilities. She has experience as a consultant, business analyst, project coordinator, technical writer and facilitator.
She is Past Chairperson for the Edmonton Down Syndrome Society and an active volunteer within the disability community for many years – both locally and internationally.
In the midst of many personal and family crises, and as the parent of a child with multiple disabilities, Joy has learned to keep smiling and cope in the middle of crisis with very practical organizational skills and strategies which she now passes on to others, coaching a seminar titled, “Coffee, Cookies & Cracker Jacks” that teaches how to get organized and stay organized for the unexpected crises and assist in reducing the stress of emergencies. It is a hands-on, ‘how-to’ workshop that assists the ‘organizationally impaired’ and simplifies the details.
Joy brings excellent efficient organizational and administrative skills to any team. She is very creative in her approach, creating innovative solutions with effective results.
| Company history  EzMedic software was an idea that was born out of need. Unfortunately, medical crisis is not a stranger to me and neither are the frustrations that come along with it. I experienced 4 high-risk pregnancies: 2 resulting in miscarriages with complications and 2 emergency c-sections with pre-mature births. My first husband took a fall at work and permanently injured his spinal cord. When our second daughter was born with Down syndrome and cerebral palsy, our lives changed forever and the number of medical visits grew exponentially.
Over the years we have been in and out of hospitals, emergency rooms, Dr's offices, etc. hundreds of times. I found myself increasingly frustrated each time we were asked the same questions over and over.... mostly background/medical history questions that were always the same - though the list of diagnoses, medications, treatments, surgeries etc. continued to grow. I wanted to focus on why we were there in the first place - the present crisis, not all the previous crises, understanding however that past history affects the present condition.
It soon became evident that in order for me to cope with the on-going crises and needs of my family I needed to put my organizational skills to work. One of the many tools I created was a little card for each member of our family that answered all of these medical information questions at a glance. Not only did it jog my memory when questions were asked, but it became very easy for medical personnel to simply photocopy the card for their record and skip to the most important business at hand. The cards have been worth it! We have used them countless numbers of times. Each time someone would see them, they would say, 'where did you get this? This is incredible. I wish more of our patients were this organized.'
Throughout our journey, I have learned to cope with the crises through some very practical strategies. Some of these strategies I learned and picked up on my own, others through research and education.
In May of 2003, I observed an elderly gentleman struggle as he tried to complete a patient questionnaire. It started me thinking about the greater need for my cards, services and products. The next morning, I felt like God ‘downloaded’ the idea for ezMedic software - how I could create products and services to assist with crisis management that would benefit every home - not just for families with disabled children. | Customer testimonials Mrs. Laura Wright, Dental Hygienist, states, “I wish all our patients brought in an ezMedic card. It would save staff and patients alike so much time and hassles.” Chiropractor - “The software was easy to use and intuitive. The concept of storing all your health information in this way is a good one!!”
“I have limited computer knowledge but found the software easy to understand and use. Very impressive and professional look. It will be a very useful tool for our home with our family’s ongoing medical concerns.” Audrey G.
“The software is excellent and easy to use.” Sean L.
“This software is a great idea to keep families organized!” Monica S.
 Grandmother JoAnn Backus-Wright wrote, “My two granddaughters were visiting with me four and a half hours from home, when I had to take them both to my doctor. It felt good to be able to refuse the receptionist’s clipboard and hand her the girls' ezMedic cards instead. There was no way I could have remembered all of that information and history. The visit was easy and thanks to ezMedic the doctor had a good picture of the girls' needs.”
“I wish I had this when my kids were little! . To quickly print out an organized, clear, attractive report, this is the really valuable part of the program, I think – wow! This will make a great gift for my nieces, who are very computer literate, and young moms! I found it intuitive to use, and logical.” Lynn H., Calgary, AB
“This is definitely very useful software to purchase. For a family like ours, with 8 children, this is an excellent tool to keep pertinent and important information handy and updated.” Jocelyne B., Grande Forks, BC
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